قلق التجربة الجديدة وعلاقته بتصورات العاملين حول التغير المؤسسي لدى الموظفين

Abstract

Abstract

This study explores the relationship between employees' perceptions of organizational change and their anxiety toward new experiences in the work environment within government institutions in Baghdad. Addressing the research gap that marginalizes the psychological dimension in change management, the study adopted a descriptive-analytical approach using a professionally diverse sample. Data were collected through a questionnaire comprising two psychological scales measuring perceptions and anxiety across cognitive, affective, behavioral, and social dimensions. The results revealed generally negative perceptions among employees toward change, with fear and loss of security being predominant. Anxiety toward new experiences was found to be high, particularly in the social dimension, confirming the role of fear of social judgment as a key psychological driver. The analysis revealed a strong inverse relationship between perceptions and anxiety. Demographic differences showed clear variations according to gender, age, and profession. The study concludes that psychological factors, rather than administrative shortcomings, are often behind the failure of change initiatives. It recommends integrating psychological support into change plans, actively involving employees, training managers in emotional intelligence, and designing customized programs to enhance successful adaptation..

Keywords: Employees’ Perceptions, New Experience Anxiety, Organizational Change, Work Environment.